Is a customer always right?

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We’ve all heard the age old cliche “the customer is always right”. It is often the main focus that drives everything we do simply because the customer is the single most important person in your business and without them, there would be no business. They are entitled to behave in whatever way they like and, […]

Discipline Towards Your Goals

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A common ability of successful people is that they have developed the skill to do things that they know they should be doing in moments when they don’t feel like doing them. Success is not choosing to take the fast route on an escalator – it’s about choosing to take the stairs; putting in the grind, the consistent […]

How do you spend your Sundays?

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A new week is always around the corner and it will come regardless of how you feel. Here are some tips that successful people do to engage in positive thinking and reflect on positive experiences before ending the #weekend: – Plan your week – set goals and deadlines for the week ahead. – If your week […]

What is Business Growth?

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I received a message asking me this question following one of my posts on LinkedIn. It is also a question I ask during my workshops and it’s interesting to hear the types of responses I receive. Most would assume that Business Growth is solely centred around revenue, profit and business value. The reality however is […]

What is Business Growth

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You can ask 10 people this question and get 10 different answers… …for some it could be happiness, others it could be spending time with family, it could be travelling the world, having enough money to pay bills or have nice things. The list is endless. Whatever success means to you, it is what successful […]

Success & Perseverance

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Success can be a subjective topic… …it can be defined by a number of factors – one’s results in things they own, their intelligence or experience perhaps, even one’s talents and educational background. The one critical thing however that separates success from failure is perseverance – to keep moving forward… …only then one might succeed, […]