Sunday Trading

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Historically in the UK, Sunday was the day in the week for shops to put up closed signs and there were no formal barriers for shops to close until the 1930’s when controls were first formalised. As a way to compromise to those who wanted to keep the status quo, and those who wanted to abolish […]

Is a customer always right?

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We’ve all heard the age old cliche “the customer is always right”. It is often the main focus that drives everything we do simply because the customer is the single most important person in your business and without them, there would be no business. They are entitled to behave in whatever way they like and, […]